Online Banking for Personal Accounts

Merkur’s Netbank is a computer programme that makes it possible to bank over the Internet. You can pay and view your bills, transfer funds, view account details and much more.

Straightforward and Fast
The system is fast and easy to use. All you need is a PC together with Internet access. Upon signing up for Netbank you are provided with full instructions for use and access to help lines.

Price
Becoming a user of Netbank is free. Money transfers to other banks and financial institutions  and bill payments cost 1 kroner per transaction and  5 kroner per transaction if you require a receipt. Transfer of funds between accounts in Merkur is free.

Electronic Signature
When you undertake a transaction with Netbank you do so using a so-called electronic signature. Not only is this is legally binding (as a normal signature), it is also a secure method in which to transfer data.

Convenience
You can use Netbank from more than one computer, for example both at home and at work. Set-up Procedures are explained in the instructions.

Security
Technically speaking, Merkur’s Netbank is identical to Internet banking systems used by other banks in Denmark. The system is developed and tailored to the high security demands of the financial sector and includes the encryption of data, the use of digital signatures and security against the false use of data.

Electronic Mail
As a user of Netbank you receive all receipts, authorisations and notifications (including monthly statements) from Merkur electronically. You can decide yourself whether or not to print them out. If you need  documentation sent to you by post, contact Merkur.

Signing up for Netbank
Contact Merkur if you wish to take advantage of Netbank and we’ll send you a user number and pass word along with instructions for use.

Hot Line (Telephone +45 70 24 66 00)
Merkur offer technical support (through BEC) on all banking days from 9.00 a.m. to 8.00 p.m. You can also leave your telephone number and one of our technical support staff will call you back. You can also e-mail: netbank@bec.dk

For bank related questions, please consult your financial advisor at Merkur.

Technical Requirements
In order to use Merkur Webbank your PC must be connected to the Internet. Optimal system requirements are Microsoft Internet Explorer (version 6.1 or later) for PCs, Safari (version 3 or later) for Mac-users, and Adobe Acrobat Reader (version 7.0.8 or later).

Operating Systems:  Windows 2000 Service Pack 3 or XP Service Pack or later.
For Mac-users the 10.4.11 - Tiger and 10.5.1 - Leopard or later.

If in doubt, contact the hotline for support.